Organic Chai Soft Drink
Organic Chai Soft Drink
Organic Chai Soft Drink
Organic Chai Soft Drink
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Organic Chai Soft Drink

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Why You'll Love Frank N Al Chai:

🌿 Certified Organic: We take pride in using only the finest organic ingredients. Their spices are sourced from certified organic growers, ensuring the highest quality and sustainability.

🌞 Perfect for Summer: While chai is typically a warm and comforting drink, Frank N Al Chai nitrogen-infused black chai is designed with summer in mind. It's a refreshing twist on a classic favourite, ideal for those hot days when you still crave that chai goodness.

What's Inside the Bottle:

Frank N Al's Instant Chai Mix is a labour of love, carefully crafted on the beautiful Bellarine Peninsula. Their blend features a unique combination of organic, caffeine-free rooibos tea, along with a medley of certified organic spices:

🌟 Water
🌟 Organic True Cinnamon
🌟 Organic Coconut Blossom Sugar
🌟 Organic Nutmeg
🌟 Organic Clove
🌟 Organic Cardamom
🌟 Organic Ginger
🌟 Organic Peppercorns
🌟 Organic Star Anise
🌟 Organic Cayenne

30kj per can.
Less than 0.4g sugar per can.

These organic spices aren't just bursting with flavour; they're also loaded with nutrients and anti-inflammatory properties. They can help boost your immunity, promote better digestion, and reduce inflammation, making your chai experience not only delicious but also beneficial for your well-being.

So, if you're a chai enthusiast looking to quench your summer thirst or simply want to try something truly unique and certified organic, give Frank N Al Chai a sip. We're here to elevate your chai game one refreshing can at a time.

Shipping Policy

By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.

3. Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 – 7 days

3.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on your location. We are able to offer a more specific estimate when you have placed your order.

3.3 Dispatch Time
Orders of our stock concentrates and “brewable” broth bags are usually dispatched within 2 business days of payment of order.
Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

3.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

3.5 P.O. Box Shipping
The Broth Sisters will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

3.6 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

3.7 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

4. Tracking Notifications
Upon dispatch, customers will receive a tracking link from Sendle or Australia Post which will enable them to follow the progress of their shipment based on the latest updates made available by the shipping provider. Bone broth orders will be dispatched via a third party chilled logistics provider who are unable to provide tracking information. Please get in touch if you have a concern about your delivery schedule or access to your property.

5. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

6. Duties & Taxes
6.1 Sales Tax
GST for delivery costs will be applied to your cart at checkout.

6.2 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country

7. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

8. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.

8.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

8.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

9. Customer service
For all customer service enquiries, please email us at


Returns Policy

1. Returns
1.1 Return Due To Change Of Mind
The Broth Sisters will happily accept returns due to change of mind as long as a request to return is received by us within 2 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
(The Broth Sisters) will provide a store credit the value of the goods returned but will NOT refund the value of any shipping paid.

1.2 Warranty Returns
The Broth Sisters will happily honour any valid warranty claims, provided a claim is submitted within 7 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect The Broth Sisters to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)